Terms and conditions

General Terms and Conditions of Sale


Article 1 - General Provisions

  1. By browsing this area, the user accesses evshop.it, the official EVSAFE marketplace, accessible via the URL: https://evshop.it/. Browsing and submitting a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site itself, as indicated therein.
  2. These General Terms and Conditions of Sale apply to the sale of goods and the provision of services with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree No. 206/05 as amended by Legislative Decree No. 21/14 and Legislative Decree 70/03) by


Company EVSAFE s.r.l.        
Registered office: Piazza della Repubblica, 9 20121 Milan
Operating office: Viale dell’Industria 5, 20037 Paderno Dugnano
VAT number: 02452580422
Registered with the REA, number MI - 2779252

  1. Before accessing the products and services provided by the site, the user is required to read these General Terms and Conditions of Sale, which are considered generally and unequivocally accepted at the time of purchase.
  2. The user is invited to download and print a copy of the purchase form and these General Terms and Conditions of Sale, which evsafe reserves the right to modify unilaterally and without prior notice.
  3. The site can be used, and therefore products and services provided by it can be accessed and purchased, in the following languages:

English


Article 2 - Subject Matter

  1. These General Terms and Conditions of Sale govern the offer, submission, and acceptance of purchase orders for goods and services on evshop.it and do not, however, govern the provision of services or the sale of products by parties other than the seller that may be present on the same site via links, banners, or other hyperlinks.
  2. Before placing orders and purchasing products and services from other parties, we suggest checking their terms of sale.


Article 3 - Conclusion of the Contract

  1. To conclude the purchase contract, it will be necessary to fill in the electronic form and submit it following the relevant instructions.
  2. It contains the reference to the General Terms and Conditions of Sale, information on each service purchased and images of each product and its relative price, the payment methods that can be used, the methods of delivery of the purchased products and the related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and times for returning the purchased products. The seller is not responsible for any inadequacy of the graphic representations of products shown if due to technical reasons, since the representations are merely illustrative.
  3. Before concluding the contract, you will be asked to confirm that you have read the General Terms and Conditions of Sale, including the Information on the right of withdrawal and the processing of personal data.
  4. The contract is concluded when the seller receives the form completed by the user, after verifying the correctness of the data contained therein.
  5. The user will be obliged to pay the price from the moment the online order submission procedure is completed. This will happen by clicking on the "Check out" button at the end of the guided procedure.
  6. Once the contract is concluded, the seller takes charge of the order for its fulfillment.


Article 4 - Registered Users

  1. Upon completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.
  2. Once registered, the user will receive a confirmation email at the email address provided. Confirmation must be communicated within a maximum of 48 hours. After this period, in the absence of confirmation, evshop.it will be released from any commitment towards the user.
  3. In any case, the confirmation will exempt evsafe from any responsibility regarding the data provided by the user. The user undertakes to promptly inform evshop.it of any changes to their data communicated at any time.
  4. Furthermore, if the user communicates inaccurate or incomplete data or even if there is a dispute by interested parties regarding the payments made, evsafe will have the right not to activate or to suspend the service until the related deficiencies are remedied.
  5. Upon the user's first request to activate a profile, evsafe will assign a username and password to the user. The user acknowledges that these identifiers constitute the system for validating the user's access to the Services and the only system suitable for identifying the user, and that acts carried out through such access will be attributed to them and will be binding on them.
  6. The user undertakes to keep their access data secret and to guard them with due care and diligence and not to transfer them, even temporarily, to third parties.


Article 5 - Product Availability

  1. The availability of products refers to the actual availability at the time the user places the order. However, this availability must be considered purely indicative because, due to the simultaneous presence of multiple users on the site, products may be sold to other customers before the order is confirmed.
  2. Even after sending the order confirmation e-mail, cases of partial or total unavailability of the goods may occur. In this event, the order will be automatically rectified with the elimination of the unavailable product and the user will be immediately informed via e-mail.
  3. If the user requests to cancel the order, thereby terminating the contract, evsafe will refund the amount paid within 30 days from the moment evsafe became aware of the buyer's decision to terminate the contract.


Article 6 - Products Offered

  1. evshop.it sells:

Battery chargers, electrified axles, inverters, electrification kits, motors, accumulators, voltage converters, batteries, software, transformers, wiring, connectors and accessories.

  1. The offer is detailed on our website at the link: https://evshop.it/


Article 7 - Payment Methods and Prices

  1. The price of products and services will be as indicated on the site from time to time, unless there is a manifest error.
  2. In the event of an error, evshop.it will notify the buyer as soon as possible, allowing them to confirm the order at the correct amount or cancel it. In no case will evshop.it be obliged to supply what was sold at the erroneously indicated lower price.
  3. The prices on the site include VAT and shipping costs. Prices may change at any time. Changes do not affect orders for which an order confirmation has already been sent.
  4. Once the desired products and services have been selected, they will be added to the cart. Simply follow the purchase instructions, entering or verifying the information requested at each step of the process. Order details can be modified before payment.
  5. Payment can be made by:

paypal     
bank transfer


Article 8 - Delivery

  1. evshop.it ships throughout the Italian territory, excluding the State of Vatican City and the Republic of San Marino.
  2. evshop.it will only deliver to the user's home address, provided at the time of purchase.
  3. Delivery is generally made within one week, or, if no delivery date is specified, within the estimated time at the time of selecting the delivery method and, in any case, within a maximum of thirty days from the date of confirmation.
  4. If delivery is not possible, the order will be sent to the warehouse. In this event, a notice will specify the location of the order and how to arrange a new delivery.
  5. If you are unable to be at the delivery location at the agreed time, please contact us again to arrange a new delivery date.
  6. If delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that the contract is to be terminated.
  7. As a result of the termination, the amounts will be refunded, including delivery costs, excluding any additional costs resulting from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 30 days from the date of termination of the contract. Transportation resulting from the termination of the contract may have additional costs that will be borne by the buyer.
  8. Shipping costs are borne by the buyer and are explicitly highlighted at the time of placing the order.
  9. The services provided by the website will be delivered to the customer within 30 days and, in any case, no later than 30 days from the purchase made on the site.
  10. The services will be available online or sent to the email address provided by the customer at the time of purchase.
  11. If delivery cannot take place due to causes not attributable to either party, the user will be fully refunded for the payment.


Article 9 - Transfer of Risk

  1. The risks relating to the products will pass to the buyer from the moment of delivery. Ownership of the products is considered acquired as soon as full payment of all amounts due in relation to them, including shipping costs, has been received, or at the time of delivery, if this occurs later.


Article 10 - Warranty and Commercial Conformity

  1. The seller is responsible for any defect in the products offered on the site, including the non-conformity of the items with the ordered products, in accordance with the provisions of Italian law.
  2. If the buyer has entered into the contract as a consumer, meaning any natural person acting on the site for purposes unrelated to their entrepreneurial or professional activity, this warranty is valid provided that the defect manifests itself within 24 months from the date of delivery of the products; that the buyer submits a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; and that the online return form is correctly completed.
  3. In case of non-conformity, the user who has entered into the contract as a consumer will have the right to obtain the restoration of conformity of the products free of charge, by repair or replacement, or to obtain an appropriate price reduction or the termination of the contract relating to the disputed goods and the consequent refund of the price.
  4. All return costs for defective products will be borne by the seller.


Article 11 - Withdrawal

  1. In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days pursuant to art. 57 of Legislative Decree 206/2005, starting from the date of receipt of the products.
  2. In the case of multiple purchases made by the buyer with a single order and delivered separately, the 30-day period runs from the date of receipt of the last product.
  3. The user who intends to exercise the right of withdrawal must communicate it to evshop.it through an explicit declaration, which can be sent by registered letter with return receipt to the address:

Piazza della Repubblica, 9 20121 Milan

The user may also indicate the will to withdraw, by indicating the order number and user name, to:

shop@evsafe.it

  1. The buyer must also exercise the right of withdrawal by sending any explicit declaration containing the decision to withdraw from the contract or, alternatively, by submitting the standard withdrawal form, referred to in Annex I, part B, Legislative Decree 21/2014, which is not mandatory.
  2. The goods must be returned to:

Viale dell’Industria 5, 20037 Paderno Dugnano

  1. The goods must be returned intact, in their original packaging, complete in all their parts and complete with the attached fiscal documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum of 45 days, any shipping costs incurred by the user.
  2. The costs incurred for the return of the goods will be borne by the user.
  3. As provided for by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the refund until receipt of the goods or until the buyer has demonstrated that they have returned the goods.
  4. The right of withdrawal will not apply if the e-powertrain services and products are included in the categories of art. 59 of Legislative Decree 206/2005.
  5. The site will issue the refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the user intends to exercise their right of withdrawal, they must provide the bank details: IBAN, SWIFT and BIC necessary for the refund.



Article 12 - Data Processing

  1. By using the site, the user authorizes the processing of their personal data. This information is also valid for the purposes of Article 13 of EU Regulation no. 2016/679, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data.
  2. The data controller is Walter Vinciotti.
  3. The data processor, appointed by the controller, is Walter Vinciotti.
  4. The data will be processed at Viale dell’Industria 5, 20037 Paderno Dugnano (MI).
  5. Data processing takes place exclusively in electronic form, through IT tools and supports suitable for ensuring the security and confidentiality of the data itself. Stored information is protected from unauthorized access.
  6. The data provided by users relating to purchase orders, payments (which may contain name, address, contact details), IP address, and all other communicated data are processed.
  7. The purpose of using such data is the execution of the purchase order and payments, the communication of the data itself to third-party providers of payment and shipping services, as well as informative contacts about the site's activities and services, commercial offers from affiliated companies and commercial partners.
  8. The provision of data and consent to processing for the purposes of the contract, i.e., order fulfillment and related payment, is necessary for the conclusion and execution of the contract. Therefore, refusal to provide such data or to give consent to related processing will result in the user being unable to purchase the products and services offered.
  9. The provision of data and consent to processing for the purposes of commercial communications is optional. However, any refusal to provide such data or to give consent to related processing may result in the user being unable to receive such additional services.
  10. The user always has the right to have their data updated, rectified, or integrated, to have it erased, transformed into an anonymous form, or blocked if processed in violation of the law, including data whose retention is not necessary for the purposes for which it was collected or subsequently processed, and to obtain certification that the operations have been brought to the attention, also as regards their content, of those to whom the data has been communicated or disseminated, except where such fulfillment proves impossible or involves a manifestly disproportionate use of means compared to the protected right.
  11. The user has the right to object, in whole or in part, to the processing of personal data concerning them for legitimate reasons, even if pertinent to the purpose of collection, and to the processing of personal data concerning them for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication.
  12. The user can also withdraw consent to the processing of their data previously given to evshop.it at any time.
  13. All rights provided by EU Regulation 2016/679 can be exercised by the user by writing to the following email: shop@evsafe.it
  14. Upon the first visit, the user will be invited to choose their language and will be offered the option to save their preferred language. To this end, the user authorizes the use of so-called identification codes, i.e., cookies, which are small files sent by their internet server and recorded on the user's computer hard drive.
  15. The hard drive collects information about the user's language preference and stores the visited pages of the site. Cookies are used to prevent the user from receiving the same information repeatedly or in the wrong language, and to adapt the content and presentation of the site to the user's browser type.



Article 13 - Safeguard Clause

  1. Should any of the clauses of these General Terms and Conditions of Sale be null and void for any reason whatsoever, this shall in no way affect the validity and observance of the other provisions contained in these General Terms and Conditions of Sale.



Article 14 - Contacts

  1. Any request for information can be sent via email to the following address shop@evsafe.it, by phone to the following number: +39 02 30563565, and by post to the following address:

Viale dell’Industria 5, 20037 Paderno Dugnano



Article 15 - Applicable Law and Jurisdiction

  1. These General Terms and Conditions of Sale are governed by Italian law and interpreted in accordance therewith, without prejudice to any different overriding mandatory rule of the buyer's habitual residence country. Consequently, the interpretation, execution, and termination of the General Terms and Conditions of Sale are subject exclusively to Italian law.
  2. Any disputes inherent in and/or arising from the same must be resolved exclusively by the Italian judicial authority. In particular, if the user qualifies as a Consumer, any disputes must be resolved by the court of the place of their domicile or residence based on the applicable law.



These conditions were drafted on 30/03/2026.